I hope that you will love the item you have chosen as much as I do.

All the vintage pieces on my website are genuine & have lived a previous life.

I will do my best to show any significant flaws or damage, but often these add to the character & patina of items with a history of their own.

Please ensure you are happy with the description and images of the item before purchasing …if you have any questions or would like further details, then please contact me…I’m here to help.

Measurements of the item will also be provided in the description, please carefully check that these fit your home, particularly for larger pieces.

I hope you will be delighted with your purchase from Lottie Girling. In the unlikely event that you are not happy with the item, please contact me within 14 days of receipt of the item in the first instance.

Once I have acknowledged your request, please return the item in the original packaging and insure the item against loss or damage in transit with your chosen carrier.

A refund for the item cost (excluding original postage) will be issued within 14 days of receipt of the returned item, providing that it is undamaged & in its original packaging. I’m afraid I cannot accept any responsibility for lost or damaged returns nor for the cost of postage.