Privacy statement

Lottie Girling is committed to protecting & respecting your privacy when you are visiting my website

The following explains what types of personal information we collect when you use the Website and the basis on which any personal data we collect from you, or that you provide to us, will be processed by Lottie Girling. Please read the following carefully to understand our views & practices regarding your personal data & how we will treat it.

Lottie Girling uses the personal information we collect from you to provide our service to you. Lottie Girling will not rent, sell or share your personal information with any other company for its own marketing purposes.

When you purchase something from Lottie Girling, as part of the buying and selling process, Lottie Girling will collect the personal information you give such as your name, address and email address. With your permission, Lottie Girling may send you emails about new products and other updates. If you make an Order for Goods, you will be required to provide your credit or debit details.

When you contact Lottie Girling by email or through any other contact, we may ask you to provide some or all of the following information set out.

Lottie Girling may collect, store & use information about your computer, mobile device or other item of hardware through which you access the Website & your visits to & use of the Website ( including without limitation your IP address, geographical location, browser / platform type & version, internet Service Provider, operating system , referral source/ exit page, length of visit, page views, website navigation & search terms that you use);

If you access the Website through a social networking profile, we may collect, store & use the details of that social networking profile & any information contained therein in order to populate any forms you might wish to complete on the Website.

Lottie Girling may ask you to provide feedback, although you do not have to respond to them.

Lottie Girling may use your personal information for the following purposes: to manage & administer the website; to enable you to use the Website; to enable Lottie Girling to deliver Goods to you & handle refunds; to send you newsletters & other relevant & targeted promotional communications; to deal with enquiries, complaints & feedback from you & our service providers; to send you emails offering feedback; & to analyse & improve the services offered on the website. WooCommerce provides Lottie Girling with statistical anonymised information about our users.

Consent

How do you get my consent?

When you provide Lottie Girling with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, this implies that you consent to Lottie Girling collecting it and using it for that specific reason only.

If Lottie Girling asks for your personal information for a secondary reason, like marketing, Lottie Girling will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If you place an order & opt in our newsletter, subscribe or register your email address with Lottie Girling you are consenting to receive any newsletters by us or to receive other targeted & relevant promotional communications.
If after you opt-in, you change your mind, you may withdraw your consent for Lottie Girling to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting Lottie at Lottie Girling using the lottie@lottiegirling.co.uk. You can change your mind at any time by clicking the unsubscribe link in the footer of any email your receive from Lottie Girling.

Disclosure

Except to the extent required by any applicable Law or governmental or judicial body; Lottie Girling will not disclose your personal information to any third party without your consent other than a service provider to whom we are required to disclose personal information in order for them to provide their service to us.

Our use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist improvement to our website.

Lottie Girling may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer & stored on the computers hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies, this can be done within “settings” section of your computer. For information & advice on cookies go to AboutCookies.org.

Where we store your personal data

In operating our business via the Lottie Girling website, your data is processed by our staff in the UK & all storage sites &/or documents are password protected. We do not provide our own IT servers. However third parties shall not have access to your personal data unless the law allows them to do so.

Lottie Girling will do our utmost to ensure that our server hosts are secure & fully accredited. Unfortunately, Lottie Girling cannot be responsible for any illegal breaches that may occur. Unfortunately, the transmission of information via the internet is not completely secure  & so Lottie Girling cannot guarantee the security of your data transmitted through the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures & security features to try to prevent unauthorised access.

Lottie Girling is not responsible for the content of third party websites, please ensure that prior to using any such website, you have read & understood its Privacy Policy & Terms & Conditions. These documents will govern your rights & obligations when using the relevant third party website.

Your Rights

The Act gives you the right to ask Lottie Girling not to process your personal data for marketing purposes. Lottie Girling will usually inform you (before collecting your data) if we intent to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on any forms we use to collect your data. You can also exercise the right at any time by clicking ” unsubscribe” on any emails you receive. You can request to have your personal information permanently deleted from your record by emailing Lottie Girling.

The Act gives you the right to access information held about you . Your right of access can be exercised in accordance with the Act.

Changes to this  PRIVACY POLICY

Lottie Girling reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Lottie Girling make material changes to this policy, Lottie Girling will notify you here that it has been updated, so that you are aware of what information Lottie Girling collect, how Lottie Girling use it, and under what circumstances, if any, Lottie Girling use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us on lottie@lottiegirling.co.uk or by mail at:

Lottie Girling

Honeysuckle Cottage, The Street, Rotherwick, Hampshire RG27 9BG United Kingdom

+44(0)7919 157 452